Terms & Conditions

The following are general terms and conditions for all Performance Plus travel suppliers and merchants. Please review these terms and conditions prior to using your card. Please refer to individual merchant pages for specific terms and conditions for that supplier.

Merchants

Some merchants may have formed business alliances with other companies which may be advertised on an authorized merchant’s website, catalog, or through signage in their establishment. Your Performance Plus Prepaid Card may only be used at establishments listed in your Performance Plus program informational materials, including updated Retailer Guides, websites, and current promotional materials. Your Performance Plus Prepaid Card may not be used at a merchant’s alliance establishment and in all likelihood will be declined.

Accommodations

Use an alternative form of payment (not your Performance Plus Prepaid Card) to guarantee reservations and to secure your room at check-in. The card should be used only at checkout for payment due. Your card may not be used toward the purchase of hotel gift certificates or gift cards.

Your Performance Plus Prepaid Card may be used only at domestic properties within the United States unless indicated otherwise.

Cruises/Vacation Packages

Make reservations directly with each participating supplier using the telephone number provided. If you do not have enough funds on your card to pay for your package, you may supplement with an alternative form of payment. Most credit cards are accepted. For cruises, your card can be used for prepayment of cruise packages only. Shipboard credit, purchases while on board the ship, and excursions do not apply. For vacation packages, your card can be used for prepayment of land or land/air packages only. You cannot use your card once your trip has commenced.

All tickets/documents must be mailed directly to the cardholder’s address.

Some travel suppliers may have formed business alliances with other companies which may be advertised on an authorized travel suppliers’ website, catalog, or through signage in their establishment. Your Performance Plus Prepaid Card may only be used at establishments listed in your Performance Plus program informational materials, including updated Retailer Guides, websites, and current promotional materials. Your card may not be used at a travel suppliers’ alliance establishment and in all likelihood will be declined.

Reservations must be made through the direct suppliers listed in this Retailer Guide only. Your Performance Plus Prepaid Card cannot be used with reservations made through a travel agency, travel agent or any other travel intermediary. Your card can be used for rates or promotions that are publicly advertised or available to the general public. Corporate, group, negotiated or travel industry discounted rates are not applicable.

Websites listed for most travel suppliers are for information only. E-commerce is not recommended due to non-acceptance of multiple forms of payment.

Please Note: *Restaurants, Hotels, Car Rental and other merchants often obtain authorization for an amount greater than the total bill (typically 20%) to ensure available funds to cover the gratuity or the final cost of the purchase.”